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Have a question, feedback, or need assistance? We'd love to hear from you. Our support team is ready to help.
Email Support
zhiyuannice@icloud.comFrequently Asked Questions
How do I create a GIF from a video?
Open GifSnip, tap "Select Video" to choose a video from your gallery. Use the timeline to trim the desired segment, adjust the crop area if needed, then tap "Create GIF" to generate your GIF.
What is Smart Subject Detection?
Our AI-powered feature automatically analyzes your video to identify moving subjects and dynamic areas. Tap "Smart Detect" and the app will suggest optimal crop regions for your GIF.
How do I remove the watermark?
Upgrade to GifSnip Pro to save GIFs without the watermark. Pro also unlocks additional features and supports ongoing development.
Can I add text to my GIF?
Yes! After creating your GIF, go to the frame editor and tap "Add Text". Customize font, color, size, and position to create the perfect look.
What video formats are supported?
GifSnip supports all common video formats including MP4, MOV, and M4V files from your device's photo library.
How do I adjust GIF quality and file size?
In the GIF editor, use the compression slider to balance quality and file size. Options range from 100% (best quality) to 40% (smaller file).
Feedback
Your feedback helps us improve GifSnip. If you have feature requests or suggestions, please send them to zhiyuannice@icloud.com.